FusionFall is built to work with as many different computers as possible. It runs on both PCs and Macs.

There are some basic requirements that are needed for the game to run. Our current minimum and recommended system specs are listed below and may change:

Recommended

Microsoft Windows XP (Service Pack 2)

Pentium 4, 2.0 GHz or equivalent
2 GB System Memory
DX9 Compliant Video Card with support for Shaders Version 2.0, 256 MB VRAM
Direct Sound Compliant Audio Card
Monitor that supports a resolution of 1280x1024x32
2 GB Free Harddrive Space

OSX 10.5 (Leopard) *

Intel based Macintosh 2.4 GHz
2 GB System Memory
NVidia or ATI based Video Card
Monitor that supports a resolution of 1280x1024x32
2 GB Free Harddrive Space

* Snow Leopard is not compatible with Unity. Snow Leopard is a Mac, 64 bit operating system. To use Snow Leopard please run FusionFall in Firefox, or in the Safari 4 preferences set the browser to run in 32 bit mode.

Minimum

Microsoft Windows XP (Service Pack 2) or Vista

Pentium 4, 1.4 GHz or equivalent.
512 MB System Memory
DX9 Compliant Video Card with support for Shaders Version 1.1, 64 MB VRAM
Direct Sound Compliant Audio Card
Monitor that supports a resolution of 1024x768x32
2 GB Free Harddrive Space

OSX 10.4 (Tiger)

Intel based Macintosh 2.0 GHz
512 MB System Memory
NVidia or ATI based Video Card
Monitor that supports a resolution of 1024x768x32
2 GB Free Harddrive Space

FusionFall currently supports the following browsers:

Internet Explorer 6
Internet Explorer 7
Internet Explorer 8
FireFox 3
Safari

FusionFall currently does not support the following browsers:

Internet Explorer 8
Chrome

We are working to increase the number of supported browsers in the future.

If FusionFall crashes when you are near the end of the Tutorial please try the following:

1. Start FusionFall again
2. Skip the videos by pressing your space bar
3. Exit the Tutorial by pressing the Tilde key (~) just above the Tab key

This will skip the Tutorial and allow you to play FusionFall without crashing to your desktop!

Some of the add-ons used with Firefox keep FusionFall from running correctly. You may need to disable these add-ons in order to play FusionFall.

To temporarily disable Firefox add-ons:

1. Start Firefox.
2. Click on the Tools menu.
3. Select Add-Ons.
4. Click on the Extensions button.
5. Click on the add-ons in the list.
6. Click on the Disable button.
7. Close the pop-up window and Firefox.

To turn Firefox add-ons back on follow the steps above. At step 6 Click on the Enable button instead of Disable.

Pop-up blockers stop players from getting important messages to install the game. If you have pop-up blockers enabled on you browser, please disable them when trying to download and play FusionFall.

To disable pop-up blockers in Internet Explorer:

1. Open Internet Explorer
2. Click on the Tools menu
3. Select Pop-Up Blockers
4. Click Turn Off Pop-Up Blockers

To disable pop-up blockers in FireFox:

1. Open FireFox
2. Click on the Tools menu
3. Select Options
4. Click on the Content
5. Uncheck the Block Pop-Up Windows box
6. Click on the OK button

To disable pop-up blockers in Safari:

1. Click on Safari at the top of the page.
2. Uncheck the Block Pop-Up Windows option

Some add-on tool bars have different steps for disabling pop-blockers. Please check their website for instructions on how to disable their pop-up blockers.

A number of things can cause this. We've found that the worst lag seems to be associated with graphics settings. To improve performance of the game turn the graphic setting down a little by doing the following while playing FusionFall:

1. Press the Enter key on your keyboard.
2. Click on Settings.
3. Click on the Graphics tab.
4. Click on the button next to Detail Level.
5. Select Best Performance.
6. Click the Save and Exit button.

This will lower the graphics quality in the game but will make it run much faster. This can be a balancing act -- a choice between really gorgeous visuals and smooth action. You can also try selecting Good Performance in step 5 if you want just a little more dazzle and speed in your game.

For Macintosh users, FusionFall currently only runs with Intel Macs with  operating systems OSX 10.4 or higher.

If you try to the play the game using an unsupported system you will see an error message. You will not be able to play the game. We are planning to support more operating systems in the future.

To play FusionFall you must have a Mac with an Intel processor. To see if your Mac has an Intel processor:

1. Click on the Apple menu in the upper right hand corner.
2. Select About This Mac.

A window will open listing the type of processor your Mac has. It will either be "Intel" or "PowerPC." FusionFall will not work on a PowerPC.

The Unity Web Player is required to download and play FusionFall.

Just log-in and launch the game.

If you don't already have the Unity Web Player installed, you should get a message in the game window telling you to install the Unity Web Player. There will be a small Unity Web Player icon that appears in the center of your screen.

To install the Unity Web Player on Windows XP or Vista:

1. Click on the Unity Web Player icon in the middle of the screen
2. Click on the Save button.
3. Click on the Run button to install the application.
4. When it's done installing you’ll receive a finished message.

The game should start to download game files once the player has been installed.

If not, try closing the game window and logging back in.

To install  the Unity Web Player on a Mac:

1. Click on the Install Now button.
2. Click on the Continue button.
3. Click on the Install button.
4. Click on the Close button when its finished.

To uninstall FusionFall you will need Admin privileges on your computer. You should probably get your parents help to do this.

Two elements are installed on your computer when you launch FusionFall:

The Unity Web Player - this software is the engine that runs FusionFall in your web browser.

FusionFall content files - these game files contain sound, graphics and other assets which make up the FusionFall world.

The directions below describe how to delete all installed files from your computer in detail. If you prefer a simpler approach, please visit our Uninstall Game Files page. There you'll find a single-click tool that will remove FusionFall content files in addition to instructions on how to uninstall the Unity Web Player.

Please note: it's possible that applications other than FusionFall use the Unity Web Player and could be affected if you uninstall it.

Which operating system is on your computer:

If you have Windows Vista

If You have Windows XP

If You have Mac OSX

Remember, our Uninstall Game Files page provides you with an easier, less technical version of this process.

To uninstall on Windows Vista

First uninstall Unity

1. Click on the Windows Start button in the lower left corner of the screen.
2. Click on Control Panel.
3. Click on Add or Remove Programs.
4. Right click on Unity Web Player.
5. Select Uninstall.
6. Click on Finish.

Next, make sure you can see hidden folders and files.

1. Click on the Windows Start button in the lower left corner of the screen.
2. Click on Computer.
3. In the Search field in the upper right hand corner of the screen type in Folder Options.
4. Click on Folder Options in the window below.
5. Click on the View tab.
6. Place a check mark in the Show Hidden Files and Folders box.
7. Click on the OK button.

Delete the Unity files.

1. Click on the Windows Start button in the lower left corner of the screen.
2. Click on Computer.
3. Double click on Local Disk (C:).
4. Double click on Users.
5. Double click on <username> (your user name to log onto the computer).
6. Double click on AppData.
7. Double click on Roaming.
8. Right click on Unity.
9. Select Delete.
10. Click on the Back button in the upper left hand corner.
11. Double click on LocalLow.
12. Right click on Unity.
13. Select Delete.
14. Click on the Back button in the upper left hand corner.
15. Double click on Local.
16. Right click on Unity.
17. Select Delete.
18. Double click on Temp (do not use the back button).
19. Right click on UnityWebPlayer.
20. Select Delete.

Empty the Recycle Bin.

1. Right click on the Recycle Bin.
2. Select Empty Recycle Bin.

Remember, our Uninstall Game Files page provides you with an easier, less technical version of this process.

To uninstall in Windows XP

First uninstall Unity.

1. Click on the Windows Start button in the lower left corner of the screen.
2. Click on Control Panel.
3. Click on Add or Remove Programs.
4. Click on Unity Web Player.
5. Click on the Remove button.
6. Click on Uninstall.
7. Click on Finish.

Next, make sure that you can see hidden files and folders.

1. Click on the Windows Start button in the lower left corner of the screen.
2. Click on My Computer.
3. Click on the Tools menu.
4. Select Folder Options.
5. Click on the View tab.
6. place a check mark in the Show Hidden Files and Folders box.
7. Click on the OK button.

Next delete the application data in the Local Settings folder.

1. Click on the Windows Start button in the lower left corner of the screen.
2. Click on My Computer.
3. Double click on Local Disk (C:).
4. Double click on Documents and Settings.
5. Double click on (your user name to log onto the computer).
6. Double click on Local Settings.
7. Double click on Application Data.
8. Right click on Unity.
9. Select Delete.

Next delete the application data in the User folder.

1. Click on the Windows Start button in the lower left corner of the screen.
2. Click on My Computer.
3. Double click on Local Disk (C:).
4. Double click on Documents and Settings.
5. Double click on (your user name to log onto the computer).
6. Double click on Application Data.
7. Right click on Unity.
8. Select Delete.

Delete all the Unity files in the temp folder.

1. Click on the Windows Start button in the lower left corner of the screen.
2. Click on My Computer.
3. Double click on Local Disk (C:).
4. Double click on Documents and Settings.
5. Double click on (your user name to log onto the computer).
6. Double click on Local Setting.
7. Double click on Temp.
8. Right click on UnityWebPlayer.
9. Select Delete.

Finally empty the Recycle Bin.

1. Right click on the Recycle Bin.
2. Select Empty Recycle Bin.

Remember, our Uninstall Game Files page provides you with an easier, less technical version of this process.

To uninstall in Mac OSX

1. Click on your Macintosh HD.
2. Click on Libraries.
3. Click on Internet Plugins.
4. Drag the Unity Player Plugin to the Trash.

Occasional internet hiccups can sometimes cause a file FusionFall is downloading to fail. The game will then attempt to download the file over and over.

If this happens, try logging out of the game.

1. Log out of FusionFall.
2. Log back into FusionFall.

This error may also occur if you run out of hard drive space while installing the game. Please make sure that you have at least 2 GB of free hard drive space before installing.

To find out how much hard drive space you have:

1. Click on the Windows Start button in the lower left corner of your screen.
2. Click on My Computer.
3. Right click on Local Disk (c:) on the list.
4. Select Properties from the drop-down menu.
5. Check the Free Space available. You need at least 2GB. More is even better!

Knowing the type of video card you have can help solve problems with FusionFall and other software. To find out which type of video card you have do the following if you are using Windows XP or Vista:

1. Click on the Windows Start button.
2. Right click on My Computer.
3. Select Properties from the drop-down menu.
4. Click on the Hardware tab.
5. Click on the Device Manager button.
6. Click on the Plus (+) icon in front of Display Adapters.

The line that shows under Display Adapters is your video card.